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Specialist Rental Support


DESCRIPTION:

Provides oversight for day to day product support rental operations while performing all related tasks and processes to maximize the financial performance of the rental fleet. 

Compensation: $0-1; negotiable

 Essential Functions:

  • Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
  • Assist work team to meet the objectives of the department and the Company 
  • Ability to communicate effectively in spoken and written English
  • Ability to operate a P.C. (Windows, Excel, Word)

 Responsibilities

  • Works with customers (internal and external) to properly size and apply equipment.
  • Manage incoming/outgoing shipments to ensure accurate and timely processing of documentation and procedures.
  • Work with Sales Representatives to coordinate interdepartmental and customer rental needs.
  • Arranges equipment shipping and transportation for rental deals, processes all related documents.
  • Monitors and schedules rental equipment maintenance events, coordinates maintenance service with all branch service departments; makes decisions on what action should be taken.
  • Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
  • Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
  • Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
  • Follow all work, safety rules, and procedures
  • Perform other duties as necessary and assigned

Education, Skills, Experience

  • Willingness to learn and be trained
  • Excellent interpersonal skills, and written and verbal communication skills
  • Able to communicate with team members and customers
  • Good working knowledge of computers, spreadsheets, word processing programs
  • Highly self-directed
  • Ability to work independently or in a team environment with rapidly changing priorities and demands

Compensation: $0-1; negotiable

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Boyd CAT is an equal opportunity/affirmative action employer. Please read our EEO Statement

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