DESCRIPTION:
Provides
oversight for day to day product support rental operations while performing
all related tasks and processes to maximize the financial performance of the
rental fleet.
Compensation: $0-1; negotiable
Essential Functions:
- Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
- Assist work team to meet the objectives of the department and the Company
- Ability to communicate effectively in spoken and written English
- Ability to operate a P.C. (Windows, Excel, Word)
Responsibilities
- Works with customers (internal and external) to properly size and apply equipment.
- Manage incoming/outgoing shipments to ensure accurate and timely processing of documentation and procedures.
- Work with Sales Representatives to coordinate interdepartmental and customer rental needs.
- Arranges equipment shipping and transportation for rental deals, processes all related documents.
- Monitors and schedules rental equipment maintenance events, coordinates maintenance service with all branch service departments; makes decisions on what action should be taken.
- Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
- Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
- Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
- Follow all work, safety rules, and procedures
- Perform other duties as necessary and assigned
Education, Skills, Experience
- Willingness to learn and be trained
- Excellent interpersonal skills, and written and verbal communication skills
- Able to communicate with team members and customers
- Good working knowledge of computers, spreadsheets, word processing programs
- Highly self-directed
- Ability to work independently or in a team environment with rapidly changing priorities and demands
Compensation: $0-1; negotiable