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Boyd CAT has been able to thrive for over 150 years of combined history because of our people. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.

Specialist Help Desk Support

Location:
Louisville
Address:
Louisville, KY
Requisition ID:
2025-5718
Posting Date:
04/22/2025

DESCRIPTION: 

A big reason Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of integrity, commitment, excellence, and service that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.

As a Help Desk Support Specialist at Boyd Company, you will be part of a team that provides Tier 1 support for the Information Services department. Our goal is to safely and securely serve Boyd Company users by providing technical support while maintaining excellent customer service. This may be accomplished by resolving complex technical issues, ensuring that tickets are escalated to the proper Tier 2 support groups, or by simply answering a question or giving advice. You will gain experience working with issues related to hardware, software, server administration, telecommunications systems, data, cybersecurity, and more. If you are looking to start or further your career in IT, then this is the job for you!


REQUIREMENTS: