Boyd CAT has been able to thrive for over 150 years of combined history because of our people. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Specialist Rental Support
Location: Louisville Support Center
Address: Louisville, KY
Requisition ID: 2025-5708
Posting Date: 04/23/2025
DESCRIPTION:
Provides
oversight for day to day product support rental operations while performing
all related tasks and processes to maximize the financial performance of the
rental fleet.
Compensation: $0-1; negotiable
Essential Functions:
Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
Assist work team to meet the objectives of the department and the Company
Ability to communicate effectively in spoken and written English
Ability to operate a P.C. (Windows, Excel, Word)
Responsibilities
Works with customers (internal and external) to properly size and apply equipment.
Manage incoming/outgoing shipments to ensure accurate and timely processing of documentation and procedures.
Work with Sales Representatives to coordinate interdepartmental and customer rental needs.
Arranges equipment shipping and transportation for rental deals, processes all related documents.
Monitors and schedules rental equipment maintenance events, coordinates maintenance service with all branch service departments; makes decisions on what action should be taken.
Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
Follow all work, safety rules, and procedures
Perform other duties as necessary and assigned
Education, Skills, Experience
Willingness to learn and be trained
Excellent interpersonal skills, and written and verbal communication skills
Able to communicate with team members and customers
Good working knowledge of computers, spreadsheets, word processing programs
Highly self-directed
Ability to work independently or in a team environment with rapidly changing priorities and demands