Boyd CAT has been able to thrive for over 150 years of combined history because of our people. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Manager Branch
Location: Parkersburg
Address: Parkersburg, WV
Requisition ID: 2025-5634
Posting Date: 03/13/2025
DESCRIPTION:
Provides direction and leadership to the Branch Operations in coordination with related Division(s) management to ensure acceptable profitability, market share, and growth in support of Company strategy and goals.
REQUIREMENTS:
Degree and/or Experience in accounting, finance, management, sales, marketing, economics, business or related fields
Management/Supervision experience
General knowledge of Caterpillar equipment and components and General knowledge of service and parts department operations
Willingness to learn, be trained, and coach
Excellent interpersonal skills, and written and verbal communication skills
Able to communicate with team members and customers
Good working knowledge of computers, spreadsheets, word processing programs
Highly self-directed
Ability to work independently or in a team environment with rapidly changing priorities and demands
Ability and willingness to function outside normal working hours
Demonstrated ability to apply tact and diplomacy in dealing with customers and fellow employees
ESSENTIAL FUNCTIONS:
Collect, analyze, interpret, and communicate appropriate and timely market and performance data to Company and Branch management, evaluate effectiveness, take or recommend action to optimize results and realize continuous improvement
Establish, communicate, and monitor appropriate market, financial, and process standards for Division operations
Assist in developing Company strategic plans, goals, and objectives to ensure the profitability, growth, and continuance of the organization
Develop and implement current and long range Division strategies, policies, procedures, plans, processes, and budgets to guide Division activities and ensure attainment of Company goals and objectives
Assist in the annual Company Budget process for Branch
Cooperate as requested with other organizational entities to ensure attainment of related goals and objectives
Provide personnel selection and performance management counsel to management in related functional roles
Maintain a high level of satisfaction among external and internal customers through personal and functional contact and timely action
Represent the Company to customers, suppliers, the community, the industry, and governmental entities in an effective, principled manner; should be personally involved in the community and encourage employees to be involved in the community
Manage, Supervise, and Oversee the Branch Operations
Supervise, train and evaluate staff; maintain high quality work force
Work with employees to set aggressive professional and achievable goals to enhance the employees performance
Use coaching techniques to recognize employees’ accomplishments and strengths and to improve any other areas
Evaluate employee performance on a regular basis and prepare the related Position Descriptions, Performance Appraisals, and salary administration
Ensure all staff follow company and departmental standards and practices and take disciplinary action when required