Boyd CAT has been able to thrive for over 150 years of combined history because of our people. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Specialist Aftermarket - Wear Parts
Location: Louisville Support Center
Address: Louisville, KY
Requisition ID: 2025-5592-1
Posting Date: 03/11/2025
DESCRIPTION: A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of safety, enthusiasm, respect, velocity, integrity, commitment, and excellence that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
The Wear Parts Aftermarket Specialist is responsible for taking wear measurements from undercarriage components, G.E.T., and buckets, and relaying the information to the Product Support Representative responsible for each customer.
REQUIREMENTS:
Bachelor’s degree or equivalent industry experience
Minimum 2 years’ experience
Excellent interpersonal skills, and written and verbal communication skills
Able to communicate with team members and customers
Good working knowledge of computers, spreadsheets, word processing programs
Highly self-directed
Ability to work independently or in a team environment with rapidly changing priorities and demands
Travel to branches or other locations as required to perform assigned duties
Maintain a valid motor vehicle operators' license
Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
Assist work team to meet the objectives of the department and the Company
ESSENTIAL FUNCTIONS:
Manages the inspection schedule while communicating closely with Product Support Representatives (PSR), customers and management
Operate and maintain a company vehicle as required
Initiate plan to do CTS on large customer fleets that are called upon by Product Support Representatives. This will include spending nights on the road, coordinating with the PSR when machines will be available
Execute in various site conditions under different environmental conditions while conducting CTS on machines. It will include physically measuring a machine by climbing on and crawling under it
Measure all machines using the Caterpillar CTS ultrasonic machine. Information will then be downloaded to a laptop using CTS software and reports printed or e-mail as necessary
Using CTS software as a tool, schedule returns CTS inspections as necessary
Maintain CTS history on all machines with information provided by the PSR when a new undercarriage is installed, or service work is performed on the undercarriage
Develop and implement program to manage all CTS using the current Caterpillar CTS software. This will require the use of a laptop computer
Perform as a liaison between the customer and the PSR when needed to maintain product performance
Perform other duties and responsibilities as necessary and assigned
BENEFITS:
Full-Time W2 Employee with bonus potential
Full benefits including Medical, Dental, Vision, Disability, and Life Insurance